Simply put, Samantha is the best billing and consultant specialist but Sam is too special to leave at that. To match your life’s purpose and passion with your job is very rare and in this way, Sam is a true gift to all that have the pleasure to work with her. Her work ethic and integrity is impressive. Her love of consulting reflects in all she does.
She had me at... “it’s really simple, I can easily do that for you”. Sam seamlessly streamlines all your billing needs.
I’ve worked 20 years as a Physical Therapist in multiple offices- NO ONE compares to her. To know that someone has your “billing back” perfectly is priceless. Samantha will always be my go-to for billing needs.
~Kate LaValley, Physical Therapist & Owner of InsightMoves PT in Plattsburgh, NY
I didn’t know that there was someone that wasn’t just looking to be paid, but to have their clients be paid their worth & alert them when they were missing out on reimbursements... Sam is that person who not only looks for ways to make things smoother & efficient, but keeps an eye out for ways to increase your worth... My income is much more accurate, patient collection is timely...the communication is top notch, better than I’ve ever had in this business... She’s made me a better business person, keeps me in line, which is exactly what I needed...Before making the decision to change to Sam’s services, I was teetering, thinking I didn’t want to change my status quo as I was “too busy to handle another change.” My instincts told me to change & give it a chance & it was the best change ever & she made it the smoothest transition ever.
~Dove Phillips, LMHC, ATR-BC
Samantha is THE go-to expert on all things medical billing and coding! If you’ve ever wished for a billing specialist on your side with the ability to make things run seamlessly so you can focus on your time with patients, Samantha is absolutely that person. If you’ve ever wished for an expert to handle all your billing questions and concerns and give you the invaluable gift of peace of mind that everything is being taken care of correctly, Samantha is that person, too. She’s driven, passionate, trustworthy, experienced, and stays up-to-date on all of the most recent rules and regulations related to best billing practices - in a word, she’s the best! I would wholeheartedly recommend Samantha and TOTLbill’s services to any healthcare provider!
~Katrina Kunker, PT, DPT & Owner of Solutions Physical Therapy in Essex Jct, VT
Samantha is hands-down the most knowledgeable person you could ask for with all things related to billing. She works incredibly hard to ensure that she knows the latest information related to correct billing practices and billing codes to make your job as a healthcare provider much easier. You will never have to worry about any billing concerns again! Samantha works tirelessly to help healthcare providers focus on treatment rather than having to worry about their billing. Any healthcare provider would be lucky to have their billing services through TOTLbill.
~Alexa Cosgro, PT, DPT at Pearl Physical Therapy, P.C. in Plattsburgh, NY
Working with Samantha from TOTLbill has been one of the best decisions I have made as someone who is new to private practice. Prior to hiring her, I was filing claims to insurance companies that were getting denied and I was not getting paid for weeks. I didn't have the time to fully investigate each claim, nor did I understand how billing worked. Samantha re-submitted many of the claims that were done in-correctly and in a short period of time I was getting paid regularly. I had no idea how complicated billing was prior to starting as a private practice therapist. Working with Samantha has allowed me to focus my attention on the quality of my work with clients, rather than worrying about getting paid. Samantha is very efficient, and extremely responsive. I can communicate any questions I have by email and I get quick answers. I would highly recommend hiring Samantha from TOTLbill whether you are a seasoned private provider, or someone who is just starting up a business. It is well worth it.
~ Amy Wood, LICSW in Colchester, VT
In the twilight of my career as a Physical Therapist, 40+ years, 30 in private practice, Samantha gave me the courage to make a much needed change in the operations of my business. She streamlined the front office, now devoid of excess paper. Her attention to detail and knowledge of billing is phenomenal. She has decreased 10 fold the turnaround time for reimbursement. She is always available for questions and always with a smile. I'm able to go home at the end of the day without worry. Sam is sincere, devoted and a true pleasure to work with. I only wish I had found her sooner!
~Dorothea Southwick, PT & Owner of North Country Physical Therapy
Samantha is hands down the best medical billing and coding specialist I have ever worked with. Her attention to detail and quick grasp of complex concepts that are specific to my specialty is exceptional. To say I was impressed when I worked with her is an understatement. Her knowledge and enthusiasm for this work is authentic. She is thorough, efficient, and trustworthy. You will not be disappointed with her services.
~Inez Reyna, OD
Samantha at TOTLbill is a friendly and knowledgeable part of your business team from the beginning. She is on top of her game and diligently works to find and rectify any billing discrepancies/problems that arise. She is very good with communication both to insurance providers and the clinician(s) that have hired her. Her records are neat, timely, and thorough.
~Dr. Shallyn MacDonald PT DPT FAAOMPT, Owner, Shallyn’s Physical Therapy and Wellness Services
Samantha is the best in the business and gave me the confidence and courage to take this step that has been so important to me, my family, and my own mental health!! Thank you for everything!!
~Hillary Southwick, LMHC in Champlain, NY
👉 Gaining New Referrals
👉 Keeping Steady Reimbursement
👉 Frequent Cancellations
✅ New referrals came soaring in from colleagues and doctors with TOTLbill guidance on outreach!
✅ Provider started May 1 & for June, made $9,415.37 monthly income – only their second month. That’s an annual revenue of $112,984.44!
✅ Getting paid for cancellations – for YOUR TIME! TOTLbill invoices patients via text and email for cancellations and you get paid the same day or next business day!
👉 Gaining New Referrals with practitioner's fear that there 'wasn't enough patients there.'
👉 Keeping Steady Reimbursement
👉 No Knowledge of how to Start or "Run a business"
✅ New referrals came easily once provider consulted with TOTLbill and received guidance on how to make patients come TO YOU!
✅ Provider started September 1 and by October was treating a full time case load of 19 patients a week which will generate an annual revenue of $98,800.
✅ Received the confidence and guidance needed to be able to start & run a business with TOTLbill’s Start Up Guide!
❌ Payment by Statement - Patients were accustomed to Balance Billing & waiting for Statements in the mail to pay, when most didn’t pay at all.
❌ Poor Systems in Place - Copays were always collected at Checkout – if collected at all. No co-insurance ever collected.
❌ Active or Termed? - No Insurance Verifications or Eligibility Checks performed on New or Established Patients
✅ Money in their hands faster - 94% of Outstanding Aged Patient Receivables were rectified in 90 days. And the best part - No more sending statements to patients. Ever!
✅ Growth - 40% Staff Increase from 3 Providers & 2 Office Staff to 4 Providers & 3 Office Staff
✅ Goodbye, Collection Agencies! - 100% Decrease in Collections Balances. No more patients in Collections!